Refund policy

Our Returns Policy

Returns & Exchanges

All prints ordered through Inimitable Art are made especially for you as soon as you place an order, through a print-on-demand service.  Therefore we are unable to accept returns or make exchanges for reasons such as change of mind or incorrect size selection. We encourage you to carefully review product dimensions and size guides before placing your order.

Damaged or Defective Items

We take quality seriously. If your order arrives damaged, defective, or incorrect, please contact us within 30 days of receiving your order at ruth@inimitableart.com. Include your order number and clear photographs of the issue.

Depending on the circumstances, we will arrange either a full refund or a reprint of your order at no additional cost to you. Each case is reviewed individually to ensure a fair resolution.

European Union Customers

All products available through the  Inimitable Art store are custom-made to order, therefore they are exempt from the EU 14-day cooling off period under the Consumer Rights Directive.  However, we will always rectify orders that arrive defective.  

How to Contact Us

If you have any concerns about your order, please don't hesitate to get in touch at ruth@inimitableart.com. We aim to respond within 2 business days.